get_available_rights
Retrieve rights that can be granted on queues, custom fields, groups, classes, catalogs, or globally. Returns rights grouped by category, with available categories varying by object type.
Instructions
Get the rights that can be granted on a queue, custom field, group, class, catalog, or globally. Returns rights grouped by category, and which categories come back depends on the object: RT's own are General, Staff and Admin, and a group offers only some of them. A queue — and the global object — also carries a Status category, holding one right for each status transition a lifecycle reserves behind a named right, so that is where a custom sign-off right appears once a lifecycle defines it. Read the categories from the response rather than assuming a fixed set.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| object_id | No | Object ID, or name for a queue, class or catalog (group and customfield are numeric id only). Not needed for global. | |
| object_type | Yes | Type of object |