create_lifecycle
Create a new lifecycle for ticket or asset workflows, optionally cloning an existing one as a starting point. Define statuses and transitions for queues.
Instructions
Create a new lifecycle. Optionally clone an existing one as a starting point. A lifecycle defines the statuses and transitions for tickets in queues that use it. After creating, use update_lifecycle to customize statuses and transitions.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| name | Yes | Lifecycle name (required, must be unique) | |
| type | No | Lifecycle type (default: ticket) | |
| clone | No | Name of an existing lifecycle to clone as a starting point |