Create ticket
create_ticketCreate a new helpdesk ticket by submitting request text, optional attachments, and custom fields. Returns the ticket ID.
Instructions
Create a new ticket and return its id. text is the request text of the ticket. ticket_fields and action_arguments are optional and only needed for advanced cases - unknown ticket fields are rejected, unknown action arguments are ignored by the server.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| text | Yes | ||
| owner_guid | No | ||
| attachments | No | ||
| html_content | No | ||
| ticket_fields | No | ||
| action_arguments | No |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
No arguments | |||