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jmpijll

site24x7-code-mode-mcp

by jmpijll

site24x7-code-mode-mcp

Status: public beta (v0.1.0-beta.1). Verification status is tracked below.

A Model Context Protocol server for the Zoho Site24x7 REST API, built on the code-mode pattern: instead of mapping each of the hundreds of Site24x7 endpoints to its own MCP tool, this server exposes exactly two tools (site24x7_search and site24x7_execute) and a JavaScript sandbox where the LLM writes real code against a flat site24x7.* surface.

This is the same architecture used by the sibling repos:

What's different about Site24x7:

  1. Zoho OAuth 2.0 with a permanent refresh token (Self Client flow). New auth pattern for this family.

  2. MSP / Business Unit tenancy — a second axis of tenancy inside a single OAuth identity, expressed as Cookie: zaaid=<customer_id>. First-class in this server, not bolted on.

  3. No public OpenAPI spec. We scrape the official REST reference into a bundled JSON spec at build time.


Quickstart

git clone https://github.com/jmpijll/site24x7-code-mode-mcp
cd site24x7-code-mode-mcp
npm install --legacy-peer-deps
cp .env.example .env
# Fill in SITE24X7_CLIENT_ID / SECRET / REFRESH_TOKEN / ZONE — see "Authentication" below.
npm run build
node dist/index.js                   # stdio mode (default)
# or, for multi-tenant HTTP mode:
MCP_TRANSPORT=http MCP_HTTP_PORT=8000 node dist/index.js

Then wire it into your MCP client:

  • Cursor — uses .cursor/mcp.json shipped in this repo.

  • opencode — uses opencode.json shipped in this repo.

  • Claude Code / Claude Desktop / Codex / Continue / Cline / Zed / MCP Inspector — see docs/usage.md.


Related MCP server: Datadog MCP Server

Authentication

Site24x7 reuses Zoho's accounts service for OAuth 2.0. The only practical long-lived option for a local MCP is the Self Client → refresh token flow.

Why this flow (and not the others)

Flow

Why we don't use it

Web-server authorization-code

Needs a callback URL — impossible for a local MCP.

Access-token only

Expires every hour — terrible UX.

Legacy portal_id / authtoken

Deprecated by Zoho for new integrations.

Self Client refresh-token

What we use. One-time setup, permanent refresh token, automatic per-tenant access-token rotation.

One-time setup (5 minutes)

  1. Open the Zoho API console for your data center:

  2. Click Add ClientSelf ClientCreate. Note the Client ID and Client Secret.

  3. Go to the Generate Code tab on the same Self Client and fill in:

    • Scope: the scopes you want available to the MCP, comma-separated. Pick from the table below. For a typical "full admin + MSP" deployment:

      Site24x7.Admin.All,Site24x7.Account.All,Site24x7.Reports.All,Site24x7.Operations.All,Site24x7.Msp.All,Site24x7.Bu.All
    • Description: anything ("site24x7 code-mode mcp" works).

    • Time Duration: 10 Minutes (the maximum; you only need a minute or two).

    • Click Create. Copy the displayed code (the grant token).

  4. Exchange the grant token for a refresh token using curl (run within 10 minutes of step 3):

    curl -X POST 'https://accounts.zoho.com/oauth/v2/token' \
      -d "client_id=$CLIENT_ID" \
      -d "client_secret=$CLIENT_SECRET" \
      -d "code=$GRANT_CODE" \
      -d "grant_type=authorization_code"

    Replace accounts.zoho.com with the accounts host for your zone (accounts.zoho.eu, accounts.zoho.in, etc.). The response includes:

    {
      "access_token": "1000.xxx",
      "refresh_token": "1000.yyy",
      "expires_in": 3600,
      "token_type": "Bearer"
    }

    Keep the refresh_token — it's permanent. The access_token is throwaway; the MCP server will mint fresh ones automatically.

  5. Drop the values into .env:

    SITE24X7_CLIENT_ID=1000.xxx
    SITE24X7_CLIENT_SECRET=xxx
    SITE24X7_REFRESH_TOKEN=1000.yyy
    SITE24X7_ZONE=com

Scopes reference

Scope family

What it grants

Levels

Site24x7.Account.*

Users, license, account-wide data

Read, Create, Update, Delete, All

Site24x7.Admin.*

Monitors, profiles, third-party integrations

Read, Create, Update, Delete, All

Site24x7.Reports.*

Reports and monitor status

Read, Create, Update, Delete, All

Site24x7.Operations.*

IT Automation, maintenance, status pages

Read, Create, Update, Delete, All

Site24x7.Msp.*

MSP-level operations

Read, Create, Update, Delete, All

Site24x7.Bu.*

Business-Unit-level operations

Read, Create, Update, Delete, All

Pick the narrowest set of scopes that covers your intended use. The MCP server tells the LLM, per operation, which scope it needs — so a scope-aware 403 always has actionable context.

Revoking a refresh token

curl -X POST 'https://accounts.zoho.com/oauth/v2/token/revoke?token=YOUR_REFRESH_TOKEN'

Or via the Zoho web UI: https://accounts.zoho.com/u/h#sessions/refreshtokens.


MSP and Business Units

If your Zoho identity is an MSP user (or a BU portal user), one Self Client / refresh token lets you operate against any customer / BU under your portal — but you must tell each API call which customer to act on via Cookie: zaaid=<customer_zaaid>. This server makes that ergonomic.

Finding your customers' zaaid values

In the sandbox:

site24x7.listCustomers();

This returns [{ name, zaaid, ... }] from /api/short/msp/customers (or /api/short/bu/business_units if SITE24X7_ACCOUNT_TYPE=bu).

Running against a single customer

site24x7.withCustomer('658123456', function (s) {
  return s.monitors.list();
});

withCustomer re-injects the cookie for every call inside the closure. Outside the closure, the active zaaid reverts to whatever was in scope when you entered.

Fanning out

var customers = site24x7.listCustomers();
var summary = [];
for (var i = 0; i < customers.length; i++) {
  var c = customers[i];
  var status = site24x7.withCustomer(c.zaaid, function (api) {
    return api.request({ method: 'GET', path: '/api/current_status' });
  });
  summary.push({
    name: c.name,
    zaaid: c.zaaid,
    down: (status && status.monitors_status && status.monitors_status.down) || 0,
  });
}
summary;

Multi-tenant HTTP mode

When the server runs with MCP_TRANSPORT=http, each request can override the active customer via the X-Site24x7-Zaaid header. The full multi-tenant contract:

Header

Required

Notes

X-Site24x7-Client-Id

yes

Zoho Self Client client ID

X-Site24x7-Client-Secret

yes

Zoho Self Client client secret

X-Site24x7-Refresh-Token

yes

Permanent refresh token

X-Site24x7-Zone

yes

One of com, eu, in, com.au, cn, jp, ca, uk, ae, sa

X-Site24x7-Zaaid

no

Default zaaid for this request; can still be overridden by withCustomer

X-Site24x7-Account-Type

no

standard / msp / bu — improves error messages

See docs/multi-tenant.md for the full architecture.


Data centers

The server speaks to two hosts per zone — Zoho accounts (for OAuth) and Site24x7 (for API calls). Both are routed automatically from SITE24X7_ZONE.

Zone (SITE24X7_ZONE)

Zoho accounts

Site24x7 API

com (US, default)

https://accounts.zoho.com

https://www.site24x7.com/api

eu (Europe)

https://accounts.zoho.eu

https://www.site24x7.eu/api

in (India)

https://accounts.zoho.in

https://www.site24x7.in/api

com.au (Australia)

https://accounts.zoho.com.au

https://www.site24x7.net.au/api

cn (China)

https://accounts.zoho.com.cn

https://www.site24x7.cn/api

jp (Japan)

https://accounts.zoho.jp

https://app.site24x7.jp/api

ca (Canada)

https://accounts.zohocloud.ca

https://www.site24x7.ca/api

uk (UK)

https://accounts.zoho.uk

https://app.site24x7.uk/api

ae (UAE)

https://accounts.zoho.ae

https://app.site24x7.ae/api

sa (Saudi Arabia)

https://accounts.zoho.sa

https://www.site24x7.sa/api


The sandbox surface

See SKILL.md for the operating manual aimed at the model writing the JavaScript. TL;DR:

site24x7.request({ method, path, query?, body?, version?, zaaid? })
site24x7.<tag>.<op>(args)               // typed accessor
site24x7.callOperation('opId', args)    // flat lookup
site24x7.listCustomers()                // MSP/BU enumeration
site24x7.withCustomer(zaaid, fn)        // scoped customer override (sync)
site24x7.zaaid                          // active zaaid (or undefined)

Configuration

All variables are documented in .env.example. Highlights:

Variable

Default

Notes

MCP_TRANSPORT

stdio

stdio or http

MCP_HTTP_PORT

8000

HTTP port (only if MCP_TRANSPORT=http)

MCP_HTTP_ALLOWED_ORIGINS

http://localhost,http://127.0.0.1

Comma-separated origin allowlist

SITE24X7_CLIENT_ID / SECRET / REFRESH_TOKEN

Zoho Self Client credentials

SITE24X7_ZONE

com

Data center (see table above)

SITE24X7_ZAAID

(Optional) default MSP/BU customer scope

SITE24X7_ACCOUNT_TYPE

standard

standard / msp / bu

SITE24X7_MAX_CALLS_PER_EXECUTE

50

Per-execute API call budget

SITE24X7_EXECUTE_TIMEOUT_MS

30000

Wall-clock deadline (ms)

SITE24X7_CACHE_DIR

~/.cache/site24x7-code-mode-mcp/

On-disk cache root


Project status

This is v0.1.0-beta.1. Honest verification surface:

Surface

Verified

Unit tests (Vitest, in-process)

Integration tests (InMemoryTransport + real HTTP transport against a mock Site24x7)

MCP Inspector CLI smoke (tools/list, site24x7_search, site24x7_execute)

Live read-only sweep against a real Site24x7 tenant

⏳ pending credentials

Live MSP customer round-trip via withCustomer

⏳ pending credentials

OpenCode end-to-end LLM round-trip

⏳ pending credentials

Cursor / Claude Code / Claude Desktop / Continue / Cline / Aider / Zed

Mutating live operations

⛔ deliberately not run until you give us a lab tenant

Other zones beyond the one your refresh token lives in

Cloudflare Workers full transport

⛔ 501 scaffold only (parity with sibling repos)

Long-running soak / stability

This table updates honestly as we verify more — if a row is not ticked here, we haven't tested it. Verification reports are welcome (see CONTRIBUTING.md).


Docs


License

MIT.

Available Tools

2 tools
site24x7_executeExecute Site24x7 API callsA

Run Site24x7 API calls by writing JavaScript that uses the site24x7 namespace.

Surface:

  • site24x7.<tag>.<operationId>(args) — typed call. Args are auto-routed: keys matching path or query params from the spec are placed correctly; remaining keys form the JSON body for POST/PUT/PATCH. Override with { pathParams: {...}, query: {...}, body: {...}, version: '2.1', zaaid: '...' }.

  • site24x7.callOperation(operationId, args) — flat lookup by id.

  • site24x7.request({ method, path, query?, body?, version?, zaaid? }) — raw HTTP escape hatch (e.g. for endpoints not yet in the spec).

  • site24x7.spec{ title, sourceUrl, generatedAt, operationCount } for diagnostics.

  • site24x7.listCustomers() — MSP/BU customer enumeration (uses /api/short/msp/customers or /api/short/bu/business_units based on accountType).

  • site24x7.withCustomer(zaaid, async fn) — run fn(site24x7) with the closure scoped to a customer. Restores the previous zaaid on exit, even on throw. Must be awaited.

  • site24x7.zaaid — the currently active zaaid (or undefined).

Operations are async — use await. Top-level await is not supported; wrap in an async IIFE:

(async () => {
  const status = await site24x7.request({ method: 'GET', path: '/api/current_status' });
  return status;
})()

MSP recipe (fan out over customers)

(async () => {
  const customers = await site24x7.listCustomers();
  const out = [];
  for (const c of customers) {
    const status = await site24x7.withCustomer(c.zaaid, async (s) => {
      return s.request({ method: 'GET', path: '/api/current_status' });
    });
    out.push({ name: c.name, zaaid: c.zaaid, down: status?.monitors_status?.down ?? 0 });
  }
  return out;
})()

Errors

Errors are prefixed with a structured tag:

  • [site24x7.HttpError] HTTP 403 GET /api/users (operation requires scope(s) \Site24x7.Admin.Read` — confirm your refresh token grants them)`

  • [site24x7.MissingZaaidError] operation "..." requires a zaaid in scope (operation mspOnly=true). Hint: call site24x7.listCustomers() and wrap the call in site24x7.withCustomer(zaaid, ...).

  • [site24x7.MissingCredentialsError] ... when no Zoho OAuth credentials are configured

  • [site24x7.UnknownOperationError] ... when the operationId doesn't exist in the spec

Limits

  • Per-execute API call ceiling (default 50, configurable via SITE24X7_MAX_CALLS_PER_EXECUTE).

  • Sandbox memory + 30 s deadline.

  • Credentials never enter the sandbox.

  • Site24x7 enforces its own per-token rate limit (~10 req/s on most plans). 429 triggers one polite retry.

ParametersJSON Schema
NameRequiredDescriptionDefault
codeYesJavaScript code to execute against the live Site24x7 API. Wrap async work in an IIFE.

TDQS

A4.6/5.0
Behavior5/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are provided, so the description carries the full burden. It discloses async nature, top-level await restrictions, error prefixes, limits (max calls, timeout), credentials handling, and retry on 429. This is thorough behavioral transparency.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is long but well-structured with sections for surface, recipe, errors, limits. It is front-loaded with the main purpose and each paragraph adds value. Could be slightly more concise but efficient for the complexity.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given no output schema and one parameter, the description covers usage, errors, limits, and MSP pattern comprehensively. It lacks explicit return value format but demonstrates it in examples, making it nearly complete.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters5/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100% with only one parameter `code` described minimally. The description adds significant meaning: code format (IIFE), namespace usage, error handling patterns, and MSP recipe, far exceeding the schema description.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states 'Run Site24x7 API calls by writing JavaScript that uses the `site24x7` namespace.' This is a specific verb (execute) and resource (Site24x7 API), and it distinguishes from the sibling tool `site24x7_search` by being a general execution tool.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description provides extensive usage patterns: typed calls, operationId, raw HTTP, MSP recipe, and error handling. It implicitly differentiates from `site24x7_search`, but lacks explicit 'when not to use' guidance.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

Tool Schema Changelog

Recent tool additions, removals, and schema changes observed during successful MCP inspections. Dates show when Glama detected each change.

  1. 2 tool updatesv0.1.0-beta.1
    • First observedsite24x7_execute
    • First observedsite24x7_search

TDQS

A4.3/5.0
Disambiguation5/5

The two tools have clearly distinct purposes: one for discovering API operations via read-only search, and one for executing API calls. There is no functional overlap.

Naming Consistency5/5

Both tools follow a consistent 'site24x7_verb' pattern with snake_case, making them predictable and easy to parse.

Tool Count2/5

Two tools are too few for a full API surface; the design essentially reduces the interface to a generic code execution sandbox. This feels thin even if intended as a flexible escape hatch.

Completeness1/5

The tool set provides no specific CRUD or lifecycle operations; it relies entirely on writing custom code. This is severely incomplete for the stated scope of a Site24x7 API wrapper.

Maintenance

ActivityInactive
ResponsivenessNo issues

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