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paytriage

Reads a payment gateway error and tells you what it probably means, what to check next, and whether retrying is safe.

Point it at a log line, an error string, or a whole log file. It answers in plain language instead of a code you have to go look up.

No dependencies. Python 3.8 and up. Works as a CLI, as a library, and as an MCP server an agent can call.

Why

Support and implementation people spend a lot of time turning response_code="51" into "the customer's card did not have the money, this is not your bug." That translation lives in people's heads and in bookmarked PDFs. This puts it in a file you can read, grep, and correct.

The timeout case is the one that matters most. A timeout is not a decline. The transaction may already be authorized on the other side, so a blind retry is how you double-charge someone. paytriage says that out loud every time.

Related MCP server: MerchantGuard MCP Server

Install

git clone https://github.com/Flyingmiata-droid/paytriage.git
cd paytriage
pip install -e .

Or skip installing and run it in place with python -m paytriage.cli.

Use it from the command line

$ paytriage 'AUTH DECLINED response_code="51" insufficient funds'

  [low] Insufficient funds  (decline)
    cause: The issuer declined the authorization because the account did not have
           enough available balance or credit.
    check: Nothing to fix on the integration side. Ask the cardholder to use
           another card or retry later.
    matched response code: 51
    safe to retry: no

A whole file, rolled up:

$ paytriage -f examples/gateway.log --summary

lines: 11  matched: 9  unmatched: 2

by severity:
  low: 2
  medium: 3
  high: 2
  critical: 2

by signature:
  decline.insufficient_funds: 1
  transport.tls_handshake: 1
  format.signature_mismatch: 1
  ...

Add --json to any call to get machine-readable output.

Use it as a library

from paytriage import triage_line

result = triage_line("SSLError: handshake failure tlsv1 alert protocol version")

result.severity          # "critical"
result.retryable         # True
result.findings[0].label # "TLS handshake failure"
result.findings[0].fix   # what to check

Use it as an MCP server

The server speaks JSON-RPC over stdio and exposes one tool, triage_payment_error, so an agent can hand it an error and get structured output back.

python -m paytriage.mcp_server

Claude Desktop or Claude Code config:

{
  "mcpServers": {
    "paytriage": {
      "command": "python",
      "args": ["-m", "paytriage.mcp_server"]
    }
  }
}

What it covers

Twenty four signatures across six families:

  • Declines: insufficient funds, do not honor, expired card, pick up card, invalid number

  • Verification: AVS mismatch, CVV mismatch

  • Transport: TLS handshake, certificate expired or untrusted, timeout, connection refused or reset, DNS

  • API: 401, 403, 429, 5xx

  • Message format: XML parse, JSON parse, signature or HMAC mismatch, missing required field

  • Business rules: duplicate transaction, unsupported currency, bad amount, invalid token

Matching is by response code where one is present, and by pattern otherwise. A line can match more than one signature, and results come back worst first.

What it is not

  • Not fraud scoring, and not a risk engine.

  • Not connected to any gateway. It reads text you already have, and it makes no network calls.

  • Not exhaustive. It is a first-pass triage helper. The issuer's own documentation is still the authority on any specific code.

  • Not a decision maker. Nothing here should auto-retry a payment on its own.

Adding a signature

Everything lives in one table in paytriage/signatures.py. A signature is a pattern or a set of codes, plus the cause, the fix, and a severity. Add an entry, add a test, open a pull request. Corrections to the existing wording are just as welcome as new entries.

Tests

python -m unittest discover -s tests -t .

23 tests, no network, no fixtures to download.

License

MIT. See LICENSE.

Available Tools

1 tool
triage_payment_errorA

Triage a payment gateway error string or log excerpt. Returns the likely cause, what to check next, a severity, and whether a retry is safe.

ParametersJSON Schema
NameRequiredDescriptionDefault
textYesThe error message, response body, or log excerpt.
multilineNoTreat the input as many log lines instead of one.

TDQS

A4/5.0
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are provided, so the description carries the full transparency burden. It does disclose the core behavioral trait well by enumerating return values (cause, next steps, severity, retry safety). However, it never explicitly states the operation is non-destructive/read-only (only implied by 'triage') and says nothing about edge cases such as empty input, unrecognized formats, or whether triage is heuristic versus calling an external service.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Two tight sentences with zero filler. The purpose is front-loaded first, then the return contract is enumerated. Every clause earns its place, and the length is proportionate to the tool's simplicity.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Since there is no output schema, the description correctly takes on the job of explaining return content, which it does thoroughly. Both parameters are covered by the schema, and complexity is low. The only minor gap: it could note the format expectation for text (e.g., an excerpt length limit or what 'multiline' affects) to further reduce ambiguity.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100% — both 'text' and 'multiline' are fully documented with type, requirement, and a description. The tool description's 'error string or log excerpt' roughly mirrors what the schema already says, adding only marginal enrichment (framing 'text' as an excerpt) rather than genuinely new meaning. Baseline 3 is appropriate.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description states a specific verb ('Triage') and resource ('payment gateway error string or log excerpt'), and enumerates exactly what it returns: likely cause, what to check next, severity, and retry safety. Though there are no siblings to distinguish from, the purpose is unambiguous and concrete.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The domain is clearly scoped to payment gateway error strings or log excerpts, which effectively conveys when to use it. With no sibling tools, there are no alternatives to exclude, but the 'when' is implicit rather than explicitly framed — no explicit statement like 'use when a payment fails with an unknown downstream reason'.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

Tool Schema Changelog

Recent tool additions, removals, and schema changes observed during successful MCP inspections. Dates show when Glama detected each change.

  1. 1 tool updatev0.1.0
    • First observedtriage_payment_error

TDQS

A4.1/5.0
Disambiguation5/5

With only one tool, there is no possibility of confusion or overlap. The tool's purpose is clearly singular and distinct.

Naming Consistency5/5

The single tool 'triage_payment_error' follows a clear verb_noun pattern, consistent with best practices. No inconsistency exists in a one-tool set.

Tool Count3/5

The tool count is at the thin end of the spectrum (1 tool), which feels minimal for a server, but the narrow scope of payment error triage makes it borderline acceptable.

Completeness5/5

The single tool fully addresses the stated purpose of triaging payment errors, providing cause, next steps, severity, and retry safety—no obvious gaps for this focused domain.

Maintenance

ActivityMaintained
ResponsivenessNo issues

Resources

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