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Search SingChat for relevant documents. When called with a workspace API key, this searches that workspace knowledge base; without a key it searches SingChat's own help content (what SingChat is, adding the chat widget, MCP setup, free tier, AI training, channels, white label, pricing). Returns a list of results with id, title, and url. Use the fetch tool with a result id to read the full text.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
queryYesThe search query or user question.

Output Schema

TableJSON Schema
NameRequiredDescriptionDefault
resultsYes

Schema Changelog

Changes observed during successful MCP inspections. Dates show when Glama detected each change.

  1. First observed

TDQS

A4.3/5.0
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations exist, so description carries full burden. Discloses dual behavior based on API key, return format (id, title, url). No mention of side effects or limitations, but sufficient for a search tool.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Four concise sentences, each adding value: purpose, context-dependent behavior, return fields, and post-fetch guidance. No redundancy.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness5/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a single-parameter search tool with output schema and related tools, the description covers behavior, return format, and next steps (fetch). No gaps.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema provides 100% coverage for the single parameter 'query' with description. Description does not add extra semantics beyond schema, so baseline 3 applies.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

Clearly states it searches for documents, distinguishes between workspace-specific and general help content based on API key. Differentiates from sibling 'search_knowledge' by explaining scope.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Provides context on when to use the tool (with or without workspace key), and recommends using 'fetch' for full text. Lacks explicit alternatives or when-not-to-use guidance.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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TDQS

A4.1/5.0
Disambiguation4/5

Tools are largely distinct, with clear purposes for knowledge management, conversations, FAQs, and setup. The only potential overlap is between 'search' (general help) and 'search_knowledge' (workspace KB), but descriptions clarify the context.

Naming Consistency5/5

All tool names follow a consistent verb_noun pattern in snake_case (e.g., add_knowledge, list_conversations, manage_faq). No mixing of conventions or vague verbs.

Tool Count5/5

17 tools is well-scoped for a live-chat and AI agent workspace server. The set covers setup, knowledge base, conversations, FAQs, analytics, keywords, and embedding without being overwhelming.

Completeness4/5

The tool surface is comprehensive for core workspace management and support: setup, knowledge ingestion/search, conversation handling, FAQs, analytics, and keywords. Minor gaps like user management or advanced channel configuration, but nothing that critically hinders agent workflows.

Resources