submit_support_report
Send a support / dispute report to KernelScan staff.
Use this when an automated CVE or factor assessment looks wrong, or
when you need to hand human-needed context back to the team. The
caller's API-key user is attached automatically (id, email, plan)
so support can look the account up.
``category`` should be one of:
- ``cve_assessment`` — wrong AI verdict / CVSS / CWE on a CVE
- ``factor_assessment`` — wrong factor verdict for a product
- ``bug`` — broken behavior in the API or UI
- ``other`` — anything else
``cve_id`` / ``product_id`` / ``assessment_id`` are optional but
recommended — they let support jump straight to the relevant row.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| cve_id | No | ||
| message | Yes | ||
| subject | Yes | ||
| category | Yes | ||
| product_id | No | ||
| assessment_id | No |