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Glama

Create Agent Case Trigger

createAgentCaseTrigger

Create a case trigger for an agent. An agent may have at most one case trigger; this returns 409 if one already exists.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
enabledYesWhether the trigger is active. Disabled triggers do not dispatch runs.
agent_idYesThe agent's unique identifier
concurrencyNoConcurrency cap for the target queue. The cap is queue-wide, so this affects every Agent working the queue, not just this trigger. Only 1 (run cases one at a time) or null (reset the whole queue's cap to the platform default) can be set here; higher caps are configured per-queue via PATCH /v2/admin/case-queues/{queueId}/concurrency. Omit to leave the queue's current cap unchanged.
case_queue_idYesQueue whose new cases should trigger this agent

Schema Changelog

Changes observed during successful MCP inspections. Dates show when Glama detected each change.

  1. First observed

TDQS

A4/5.0
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already indicate this is a write operation (readOnlyHint=false). The description adds valuable behavioral context beyond that: the at-most-one invariant and the specific 409 failure mode when a trigger already exists. It does not detail success behavior or side effects, but the conflict behavior is a strong disclosure.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Two sentences, no filler. The primary action is front-loaded, and the important uniqueness/conflict constraint follows immediately. Every sentence adds useful information.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

The schema comprehensively documents all four parameters, and the description supplies the key behavioral constraint for a create operation. The main gap is that it does not describe the successful response shape or explicitly guide the agent toward update/upsert alternatives when a trigger already exists, but these are minor for this tool.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Input schema coverage is 100%, so the description does not need to restate parameter meanings. The description adds no parameter-specific semantics beyond what the schema already provides; it only describes a trigger-level constraint.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description states a specific action and resource: 'Create a case trigger for an agent.' It clearly differs from sibling tools by specifying 'case trigger' rather than, say, a Slack trigger, and it adds the meaningful uniqueness constraint that an agent can have at most one.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description implies this tool is for creating a new case trigger and that an existing trigger will cause a 409. However, it does not explicitly mention alternatives such as updateAgentCaseTrigger or upsertAgentTrigger, nor does it say when to prefer one over the others.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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TDQS

B3.1/5.0
Disambiguation2/5

Despite detailed descriptions, many tool names are highly ambiguous, with multiple tools covering the same conceptual actions (e.g., acceptClarityCaptureSuggestion vs. acceptClarityTeamAssignmentSuggestion, or the many deleteClarity*Interview tools). The set is so large that distinguishing between, say, listClarityFolders, listClarityProcesses, and listClarityProcessSummaries requires reading deep into descriptions, reducing agent selection accuracy.

Naming Consistency4/5

The naming convention is predominantly verb_noun (e.g., createClarityProcess, listAgents, deleteQueue), and is remarkably consistent across the 316 tools. There are only minor deviations, such as 'fileSuggestedClarityProcesses' (verb + adjective noun) and 'bulkUpdateCasePriority' (where 'bulk' could be seen as a prefix), but overall the pattern holds strongly.

Tool Count1/5

With 316 tools, this server is extremely oversized for any single agent to manage effectively. The massive number of tools suggests poor modularization—many of these tools likely belong in separate, smaller servers focused on specific domains (e.g., Clarity, Pulse, Agent management). The cognitive load for an agent to choose from 316 options is very high, leading to frequent misselection.

Completeness4/5

The tool surface covers an extraordinarily wide range of operations across the Duvo platform: agents, runs, cases, queues, Clarity processes, skills, integrations, notifications, teams, and more. Most resource types have full CRUD and lifecycle management. Notable minor gaps exist (e.g., no tools for managing specific notification batch severities dynamically, and some interview management is missing batch operations), but for the platform's scope, coverage is impressively thorough.

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