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get_conversation

Read-only

Read a two-way conversation thread you started: its state, every message exchanged, and how many replies the business has sent.

EXAMPLE USER QUERIES THAT MATCH THIS TOOL: user: "Did the salon reply about Sara's booking?" -> call get_conversation({"conversation_id": "conv_1a2b3c4d"}) user: "Check request 4821 with that barber" -> call get_conversation({"reference": "4821", "business_number": "96890000001"})

WHEN TO USE: After send_message with on_behalf_of returns a conversation_id, poll this to read the business's reply. Replies are matched to the right thread exactly (never guessed), so what you read here belongs to YOUR end-user. WHEN NOT TO USE: Do not poll more often than every 10 seconds. COST: free - no key required LATENCY: ~300ms

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
referenceNoThe 4-digit request reference, e.g. '4821'. Requires business_number.
business_numberNoScopes a `reference` to one business (references are reused across businesses).
conversation_idNoFrom the send_message receipt (preferred).

Schema Changelog

Changes observed during successful MCP inspections. Dates show when Glama detected each change.

  1. Added

TDQS

A4.7/5.0
Behavior5/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already mark the tool as read-only and non-destructive, and the description adds valuable behavioral context beyond that: it reveals the polling use-case, the exact thread-matching guarantee, the 10-second rate constraint, and cost/latency characteristics. This goes well beyond the structured annotations.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is well-structured with a front-loaded purpose, concrete examples, explicit usage rules, and concise cost/latency notes. Every section earns its place and the length is appropriate for the tool's complexity.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness5/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Despite having no output schema, the description tells the agent what the tool returns (state, messages, reply count), when to call it, how to identify the correct conversation, and operational constraints. An agent has enough information to select and invoke this tool correctly.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100%, so the schema already documents all three parameters. The description adds realistic example mappings and clarifies that reference requires business_number, but most of that is also present in the schema. It is acceptable but does not meaningfully expand on the structured parameter definitions.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description states a specific verb ('Read'), a specific resource ('a two-way conversation thread you started'), and the exact content returned (state, every message, reply count). It clearly distinguishes this from generic status/outcome tools among the siblings by emphasizing the two-way thread and the business's replies.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines5/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Provides explicit WHEN TO USE guidance: after send_message returns a conversation_id, poll this tool to read the business's reply. Also gives a clear WHEN NOT TO USE restriction (do not poll more often than every 10 seconds), and adds a safety guarantee that replies are matched to the exact thread. This is strong contextual routing for an agent.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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TDQS

A4.2/5.0
Disambiguation4/5

Most tools have clearly differentiated targets (e.g., check_booking_link vs import_booking_url, get_status vs get_outcome), and the descriptions are unusually thorough. However, send_message and send_transactional_confirmation overlap because send_message already includes a 'transactional' message type, and verify_business vs verify_company_record are easy to confuse despite different scopes.

Naming Consistency5/5

All 23 tools use a consistent verb_noun snake_case pattern (check_*, get_*, send_*, verify_*), with no camelCase or stylistic drift. The verb uniformly precedes the object, making the surface predictable and easy to navigate.

Tool Count3/5

23 tools is on the heavy side for a single MCP server, spanning SMB communications, booking, compliance screening, trade lookup, and platform utilities. Each tool has a purpose, but the count pushes the set into the 16-25 borderline range and suggests scope creep.

Completeness3/5

Core workflows for booking, messaging, and compliance pre-flight are well covered, including async polling and cost preview. However, there are lifecycle gaps: capture_lead has no way to list/update/retrieve leads, and business records support import/verify but no update/delete. The trade/company-verification tools also feel disconnected from the main SMB flow.